Terms of Service

Effective 1 August 2026

Who you are contracting with

Blink Digital Technologies (Pty) Ltd, registration number 2020/097520/07, a private company registered in the Republic of South Africa. Our registered office and the address at which legal documents may be served is 10 Castle Street, Fellside, Johannesburg, 2001. Our director is Aarifah Peerbhai. VAT number 4690310414.

Our services

We provide the services described on our website and set out in your written proposal or statement of work. Where the website and a signed proposal differ, the proposal governs. We may improve or change the underlying technology provided the agreed outcomes are maintained.

Fees, billing and recurring payments

  • Prices are in South African Rand and exclude VAT unless stated otherwise.
  • Monthly plans are recurring subscriptions. They renew automatically each month and are charged to your stored payment method on the same day each month until cancelled.
  • By subscribing you authorise us to charge that amount on that schedule. Your card details are held by our payment provider, not by us.
  • We email you before each renewal, and always before any change in amount.
  • Invoices unpaid after seven days may result in suspension. We give written notice first.
  • Prices may change on 30 days’ written notice. Existing subscriptions hold the agreed price until the first renewal after that notice.
  • Advertising and media budgets are billed at cost and are never marked up.

Your responsibilities

You give us accurate information, the access we need, and timely feedback. Where you supply us with personal information about your own customers or staff, you confirm that you are entitled to do so and that we may process it as your operator under POPIA, under a signed operator agreement.

Certification

Belts under AI ROI Mastery are awarded on assessed, demonstrated capability. We may decline to award a belt where the standard has not been met. Certification is personal to the individual assessed and is not transferable between people or businesses.

Intellectual property

You own your brand, your content and the data about your business. We own our methods, frameworks, measurement instruments, curriculum, templates and tooling, including anything we developed before this engagement. Deliverables we create specifically for you become yours once paid for in full.

Third-party materials

Some elements we deliver are licensed from third parties and remain subject to their terms. We tell you where that applies and what it means for you.

Confidentiality

Each of us keeps the other’s non-public information confidential and uses it only for the engagement. This obligation survives the engagement by three years.

Availability

We aim for continuous availability of any platform we provide but do not warrant uninterrupted or error-free service. We give advance notice of planned maintenance wherever we can.

Liability

To the fullest extent the law allows, our total liability arising from or connected to our services is limited to the fees you paid us in the three months preceding the claim, and we are not liable for indirect, special or consequential loss, including lost profits.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, and nothing limits your rights under Chapter VII of the Electronic Communications and Transactions Act or the Consumer Protection Act. Under section 48 of the ECT Act, any provision purporting to exclude those rights is void.

Ending the engagement

Either of us may end a monthly engagement on 30 days’ written notice, or immediately on a material breach that is not remedied within 14 days of written notice. On termination we provide an export of your data within 15 business days and delete our working copies in line with our Privacy Policy.

Cooling-off and refunds

Your cooling-off rights and our refund terms are set out in full in our Refunds & Cancellation Policy, which forms part of these terms.

Privacy

How we handle personal information is set out in our Privacy Policy, which forms part of these terms.

Changes to these terms

We may update these terms on 30 days’ written notice to active clients. If you do not accept a change you may cancel without penalty before it takes effect.

Governing law and disputes

These terms are governed by the laws of the Republic of South Africa. Disputes fall under the jurisdiction of the High Court of South Africa, Gauteng Local Division, Johannesburg. We will attempt to resolve any dispute in good faith, in writing, before either party starts proceedings.

General

If any provision is found unenforceable, the rest remains in force. Our failure to enforce a term is not a waiver of it. Neither party may cede or assign the agreement without the other’s written consent, which will not be unreasonably withheld.