What Happens After the Lead Arrives?
A business can spend thousands generating a new enquiry and still lose the opportunity because nobody responds quickly enough.
The same problem appears in different ways:
- Website enquiries waiting in an inbox
- Missed calls that aren’t returned
- WhatsApp messages buried in conversations
- Quotes that aren’t followed up
- Appointments without reminders
- Leads sitting in spreadsheets
- Sales teams unsure who owns the next action
- Previous customers never contacted again
BlinkNow Automation helps make sure the next step happens.
This Is More Than a Chatbot
Capture → Respond → Qualify → Book → Nurture → Follow Up → Track
Automation Foundation
Build a Reliable Follow-Up System
R39,900 implementation
+ R4,900 / month management
Best for: Businesses still relying heavily on inboxes, spreadsheets, manual reminders and individual team members to manage leads.
Before introducing advanced AI, many businesses need a stronger operational foundation.
What’s Included
- CRM implementation or configuration
- Sales pipeline setup
- Website lead integration
- Automated lead capture
- Lead tagging
- Lead routing
- Email follow-up workflows
- SMS/WhatsApp workflow configuration
- Calendar integration
- Automated reminders
- Missed-enquiry workflows
- Internal team notifications
- Basic reporting dashboard
- Team onboarding
- Workflow monitoring
Your Goal
Build a clear journey:
Lead Captured → Assigned → Followed Up → Tracked
Expected Business Benefit
- Faster response
- Fewer forgotten enquiries
- Less repetitive administration
- Better pipeline visibility
- More consistent follow-up
AI Sales Engine
Respond While Your Prospect Is Still Interested
R79,900 implementation
+ R9,900 / month optimisation & management
Most Popular
Best for: Businesses generating substantial enquiry volume where response time, qualification and inconsistent follow-up are affecting sales opportunities.
AI Sales Engine adds an intelligent engagement layer to the systems built around your customer journey.
What’s Included
Everything in Automation Foundation, plus:
- AI website assistant
- AI WhatsApp engagement
- AI lead qualification
- AI receptionist or voice workflows
- Speed-to-lead automation
- Missed-call text-back
- Automated appointment booking
- Lead scoring
- Multi-step nurture workflows
- Database reactivation
- Review request automation
- Advanced sales pipeline workflows
- Opportunity management
- Team alerts
- Escalation workflows
- Advanced reporting
- AI conversation optimisation
- Monthly workflow optimisation
Your Goal
Create a managed customer journey:
Enquiry → Immediate Response → Qualification → Booking → Follow-Up → Sales Team
Expected Business Benefit
- Shorter response times
- More consistent qualification
- Better sales-team handover
- Increased follow-up coverage
- Less manual lead administration
AI Business OS
Connect Automation Across the Business
From R149,900 implementation
+ From R19,900 / month optimisation & support
Best for: Larger organisations with multiple teams, systems, workflows or customer journeys.
At this level, the problem is often not one missing automation. It is multiple systems and departments that don’t communicate effectively.
Your Solution Can Include
- Multiple AI agents
- AI voice systems
- Advanced WhatsApp automation
- Marketing automation
- Sales automation
- Customer service automation
- Customer onboarding
- Internal workflow automation
- Lead distribution
- Quote-generation or follow-up workflows
- Advanced CRM architecture
- Multiple pipelines
- Custom dashboards
- API integrations
- Third-party software integrations
- Internal alerts
- Escalation workflows
- Data synchronisation
- Management reporting
- Roles and permissions
- Team implementation and training
- Continuous workflow optimisation
- Priority technical support
Your Goal
Create stronger connections between:
Marketing → Sales → Customer Service → Operations → Management
Expected Business Benefit
- Less repetitive work
- Faster movement of information
- Better customer experiences
- Stronger process consistency
- Greater management visibility
- Fewer opportunities lost between departments
What Does the Monthly Fee Cover?
The monthly automation fee covers the agreed level of:
- Workflow monitoring
- Technical support
- Routine optimisation
- AI conversation refinement
- Workflow adjustments within the agreed support scope
- Performance monitoring
- Reporting
Major new workflows, new departments, complex integrations or major scope expansions are quoted separately.
Third-Party Costs
Your BlinkNow fee is separate from external software and usage charges.
Depending on the solution, third-party costs may include:
- CRM licences
- WhatsApp Business messaging
- SMS
- Email delivery
- Telephone numbers
- Voice minutes
- AI model usage
- API usage
- Hosting
- External software subscriptions
This distinction is especially important for automation because usage costs can increase as the system becomes more successful.
Current South African automation providers similarly distinguish implementation/service fees from WhatsApp, voice, AI and other platform consumption costs.
How Implementation Works
01
Discovery
02
Architecture
03
Build
04
Test
05
Deploy
06
Optimise
The Most Expensive Lead Can Be the One You Already Paid For
Google Ads, SEO, Social media, Referrals, Lead-generation campaigns, Your websitethen every enquiry already has a cost. The next question is whether your business has a reliable system for handling it.
